We've
recently discovered printer errors in certain Recreational Dive
Planners (RDPs).
The problems may appear in six (6) versions of the RDP,
including
both air and enriched air tables. Our printer is working
diligently
with us to correct his error.
These
tables may be included in Open Water and Enriched Air Crew Paks, book
and table
combinations, CD-ROM combinations and alacart tables shipped
between 1
October 2002 and 31 January 2003. Please note that not all RDPs
you may
have received during this period contain printer errors.
While
analysis of the problems shows that the risk of injury from the
errors is
remote, for the sake of safety, we feel a broad approach to this
issue
should be taken. We ask that you immediately check your existing
inventory
and remove any RDPs you received from PADI with the product
numbers and
production codes listed below. The product number and
production
code is generally located on the bottom right hand corner on the
back of the
table. The product number and production code consist of a
series of
numbers and letters resembling: Product No. 60049 XXXPDJ2.
There may
also be a revision date (Rev 10/02) and/or version number
(Version
1.0) listed. These numbers are inconsequential. In checking the
production
code for inaccurate tables, please ignore the first three digits
and only
check the last four.
Product
Number Description Production Code
60049 RDP,
Enriched Air 32% XXXPDJ2, XXXPDK2,
Table,
Imperial XXXPDL2, XXXPDA3
61049 RDP,
Enriched Air 32% XXXPDJ2, XXXPDK2,
Table,
Metric XXXPDL2, XXXPDA3
60053 RDP,
Enriched Air 36% XXXPDJ2, XXXPDK2,
Table,
Imperial XXXPDL2, XXXPDA3
61053 RDP,
Enriched Air 36% XXXPDJ2, XXXPDK2,
Table,
Metric XXXPDL2, XXXPDA3
66054 RDP,
Table, Imperial XXXPDJ2, XXXPDK2,
English
XXXPDL2, XXXPDA3
66055 RDP,
Table, Metric XXXPDJ2, XXXPDK2,
English
XXXPDL2, XXXPDA3
If you have
RDPs with the product numbers and production codes listed above
in your
inventory, please notify your PADI Sales Representative at once.
And, as
previously stated, please remove these RDPs from your inventory
immediately. Upon notification from you, we will issue call tags for the
return of
the misprinted RDPs and send out replacements.
We will be
notifying divers certified after 01 October 2002 via the PADI
web site,
email and other means. They will be directed to bring their
misprinted
RDPs into PADI Dive Centers/Resorts for free exchange. We ask
for your
assistance by including this information in your newsletters and
any other
correspondence that you have with your customers.
We
apologize for any inconvenience this may cause you and your customers.
If you have
questions regarding this notice please contact your Sales
Representative (2440) or an Educational Consultant (2540) at PADI (+1 800-
729-7234 or
+1 949-858-7234).
Thank you
for your assistance in this matter.
Sincerely,
Budd Riker
Vice
President Sales and Field Services
PADI
Americas